Privacy Policy for Plurpet

At Plurpet, your privacy matters. We’re here to help you build amazing websites, and part of that involves being upfront about how we handle your personal data. Whether you’re just visiting or working with us on a project, here’s everything you need to know about how we collect, use, and protect your information.

What Information Do We Collect?

We collect information in two main ways:

1. Stuff You Give Us

When you get in touch with us, sign up for updates, or hire us for web design services, we might collect:

  • Your name, email address, and phone number – so we can chat about your project.
  • Payment info – to process transactions (via secure services like Stripe).
  • Project details – so we can customize your website to your needs.

2. Stuff We Collect Automatically

When you browse our site, some data gets collected automatically to help us improve your experience. This includes:

  • Your IP address, browser type, and operating system.
  • How you interact with our site – like what pages you visit or how long you stay (thanks, Google Analytics).

Third Parties We Work With

To give you the best service possible, we work with some trusted third-party tools. These partners help us handle payments, manage projects, and improve our website. Here’s who we might share data with:

  • Stripe – for processing payments securely.
  • Google Analytics – for tracking website traffic and performance.
  • Bravo – for managing project communications.
  • Cloudflare – to keep our site secure and fast.
  • Mailchimp – to send newsletters or updates (only if you’ve subscribed).

These services only get the data they need to do their job, and they’re responsible for keeping it secure.

How Do We Use Your Information?

We use your info to:

  • Design and deliver the perfect website for you.
  • Process payments safely and securely.
  • Improve our website and understand what’s working (or not working).
  • Keep in touch about your project or any updates.
  • Comply with any legal requirements.

What About Cookies?

Cookies are little text files stored on your device. We use them to:

  • Track how our website is used (via Google Analytics).
  • Make things work smoothly, like remembering your preferences.

You can always disable cookies in your browser settings, but it might affect how our site works.

Your Rights

Here’s the deal: it’s your data, and you have rights. You can:

  • Ask us to show you what personal data we’ve got.
  • Request corrections or deletions of your data.
  • Opt out of marketing emails (we’ll miss you, though).
  • Withdraw consent for us to use your data (where applicable).

Just drop us an email at [email protected], and we’ll sort it out.

How Do We Protect Your Data?

We take security seriously. Your data is protected using encryption, firewalls, and other tech-y safeguards. That said, no system is foolproof, so if you ever suspect a problem, let us know ASAP.

Links to Other Sites

Our website might link to other sites (for example, tools or services we recommend). Once you click through, their privacy policy applies, not ours.

Changes to This Policy

We might tweak this policy now and then to keep up with legal updates or changes to our business. When we do, we’ll post the new version here.

Referral Program Data

If you participate in our referral program, we collect and process:

  • Your name and email (to track referrals and send rewards).
  • The name and email of the person you refer (to apply their discount).
  • Referral success details (to confirm eligibility for rewards).

This data is only used for managing the referral program and will not be shared with third parties, except where necessary (e.g., for payment processing).

Got Questions?

We’re always happy to chat about your privacy concerns. Contact us at:
Plurpet
Email: [email protected]
Location: Horsham, West Sussex